Why You Need Them?

When a small business starts it can normally run with simple company structures, systems and processes, however, as it moves into the later stages of its development there is a need for this to change, as the company consists of more people performing diverse functions, a greater number of products and variety of customers, therefore a more complex set of requirements emerges. This is sometimes where the entrepreneur switches off as it seems mundane and not nearly as exciting as starting a new business – how do you satisfy these new complex requirements your flourishing business has, thereby allowing you to get back to the aspects of the business you love, are good at and that made the business successful in the first place?

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With the implementation of systems and processes, do you need them?

Systems and processes allow you to overcome these challenges and make your business organized. They also allow you to repeat faultlessly over and over again functions such as the creation of documents, analysis and reports which makes your company sing. When well designed they will also ensure, scalability and a consistent level of quality – which is a big challenge as you grow your range of products and types of customers.

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Do they mean the same thing?

In a word, no!

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What is a System?

A system is a group of parts that form a complex whole. It has purpose and value but if any parts are missing or broken it can cause the system to breakdown – a chain is only as strong as the weakest link.

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What is a Process?

Processes are the related parts (activities) inside the system that make it work as a whole and make it function efficiently, if designed well.

Processes are the sequence of activities intended to produce a particular result. Processes span organizational boundaries, linking together people, information flows, and other resources to create and deliver value to both the company and its customers.

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These systems and processes are the backbone of your company and cut across all aspects of your internal business functions, from sales to operations to finance, having these in place will mean a well organized, efficient and scalable company.